SAFETY INFORMATION AND RULES

All guests and visitors, if any, must comply with the rules listed in the Sunset Cliff Resort Rental Agreement. Failure to adhere to the rules may result in penalties such as termination of the Rental Agreement, eviction, loss of rental paid, and extra charges in addition to possible deductions from the security deposit.

    • Children are welcome but must be closely supervised by an adult at all times. Guests are responsible for their own safety, and for the safety and security of their children at all times.

    • The gates to the pool, spa, and stairs going down to the bluff must be closed at all times to keep children from accessing these areas unsupervised.

    • Cable fences must not be climbed. Climbing the cables may lead to their breakage and even cause bodily harm or death.

    • The spiral staircase from the house’s upper deck can be used at your own risk. Please exercise caution when climbing or descending the stairs. Children must be supervised by an adult when using the stairs.

    • Please note that the driveway can be slick when wet. Please tread with caution.

    • The fireplace and barbecue areas cannot be left unattended with the propane left on when not in use. The fire pit in the middle of the yard must be extinguished using the water hose behind the house.

    • When guests leave the property, all windows and doors must be closed and locked for security reasons and to prevent rain or water damage.

    • Smoking (of any kind) or vaping is not permitted on the property.

    • Candles are not permitted on the property.

    • Pets and emotional support animals are not permitted on the property or in the house unless specifically noted and permitted by the Property Manager.

    • Please contact the Property Manager at the time of booking if you wish to bring a service animal.

    • Pets, emotional support animals, and service animals are not allowed on furniture, beds, bedding, or in the pool.

    • Due to the high energy costs, doors and windows cannot be left open.

    • The pool TV must be stored away, cabinet doors closed, and the carport TV raised and protected on windy or rainy days.

    • Parking or driving on the grass is not allowed. No covering the grass without prior approval.

    • Moving furniture without prior consent from the property manager is not permitted.

    • Mattress covers must be used at all times. They are provided with the sheets for the sectional and dinette inside the Airstream and must be used before sleeping on them.

    • The awning on the Airstream must remain locked and closed at all times due the high winds this property can experience. The awning is not available for use.

    • Excessive noise is prohibited and not encouraged at odd hours. Avoid talking loudly, playing music, or watching TV outdoors during the hours between 10 PM to 8 AM.

    • In the event of a noise disturbance by the guest, the Property Manager has the authority to ask the guest to turn down or turn off the volume.

    • If repeated noise disturbances are created, the Property Manager can expel the guest from the property or end the offending noise. For disturbances to the point of expulsion, no portion of the fees will be refunded. The guest will also be solely responsible for handling fines or fees associated with noise ordinances.

    • Guests must notify the Property Manager of any disputes or complaints from neighbors at the earliest.

    • Guests are allowed a maximum of ten visitors who aren’t allowed to stay overnight. Overnight visitors must be approved in advance during the booking process.

    • Any large gatherings (more than twenty participants, including the guests and their visitors) must be approved by the Property Manager and discussed at the time of booking.

    • Guests and visitors may use the pool and hot tub at their own risk. The spa and pool must be used quietly between 10 PM to 8 AM.

    • Guests and visitors must monitor any children in the hot tub or pool.

    • Running on the pool deck or diving into the pool is not advisable for safety reasons.

    • Using glassware in or around the pool or hot tub area is not advised for safety reasons.

    • Guests may use the stairs and tram at their own risk. Children must be closely supervised by an adult while on the stairs and tram.

    • Both the stairs and tram provide access to the dock level. The tram is designed and engineered with safety in mind, but please use the stairs if you are not comfortable. The tram has a safety feature that locks the enclosure in the unlikely case of a malfunction. This lock may be triggered if people jump up and down in the tram cart, leaving the tram stranded in extreme cases. Contact the Property Manager for assistance if the tram locks.

    • For your safety, you must remain seated while the tram is moving, keeping your arms, hands, and elbows safely inside the enclosure. The following rules are posted on the tram and must be complied with:

    • No children allowed unattended on the tram

    • No more than four people can ride at one time

    • Keep arms and elbows inside of the tram while it is in motion

    • No jumping or stomping on the tram

    • The gate must remain closed while in use

    • Guests may use the dock or amenities on the dock at their own risk. Children should not be left unsupervised on the dock, intermediate deck, or in the provided kayaks.

    • Life jackets are required by law to be available for every person on a boat on Lake Travis.

    • Children are required to wear a life jacket while on a boat. In the interest of safety, we request that parents encourage their children to wear a life jacket even on the dock. The lake is very deep under the dock and not safe for those who cannot swim without life jackets.

    • Kayaks must be returned to the rack after use, so they don’t fall off the dock on windy days.

    • Please lift the swim stairs on the dock out of the water after use.

    • Jumping off the upper deck of the dock is not allowed.

    • One camera is installed outside the main front gate entrance, a second camera is installed at the lower gate maintenance and service entrance, and a third camera is installed below the cable railing on the back of the property to monitor the tram’s operation.

    • The cameras are meant to offer safe surveillance only in the areas mentioned above. We respect your privacy. Therefore, there are no other cameras on the property.

    • Service and maintenance staff may enter from the lower entrance to the property, depending upon the time and length of your stay (service and maintenance may include trash removal, requested house cleaning, lawn maintenance, gardener, monitoring utilities, cleaning the pool, and others).

    • The Property Manager will attempt to notify guests if access is needed outside the normally scheduled times listed in your guidebook. We respect your privacy and will do our best to ensure that your time with us remains undisturbed when needed most.

    • Breaching any of the rules in the Terms and Conditions of occupancy as per the Rental Agreement leaves the Property Manager entitled, if necessary, to terminate permission to occupy and evict any guests or visitors who don’t follow these rules.

    • By signing the Rental Agreement, you acknowledge you have read the rules and will comply with them.